Stellaris Studios Privacy Policy

Effective Date: October 26, 2023

Welcome to Stellaris Studios! At Stellaris Studios, located at 42 Innovation Drive, Techville, CA 91234, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website, www.stellarisstudios.com, or interact with our services.

1. Information We Collect

We collect information from you when you:

• Visit our website
• Fill out a contact form
• Subscribe to our newsletter
• Request a quote for our services
• Interact with us on social media

The types of information we may collect include:

• Personal Information: Your name, email address, phone number, and any other information you voluntarily provide.
• Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
• Cookies: We use cookies and similar tracking technologies to collect information about your browsing activity. Please see our Cookies Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To provide you with the video production services you request, to improve our website and services, and to personalize your experience.
• Communication: To respond to your inquiries, provide customer support, and send you updates, newsletters, and marketing communications (where permitted by law).
• Analytics: To analyze website traffic and usage patterns to understand how our users interact with our website and to optimize its performance.
• Marketing: We may use your information, like email address, to inform you about our services. You always have a chance to opt-out of those communications.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, email marketing platforms). These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, understand how you use our website, and personalize your experience.

You can control cookies through your browser settings and can choose to disable or delete cookies. However, please note that disabling cookies may affect the functionality of our website and your ability to access certain features. For more information about cookies and how to manage them, please see our Cookies Policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data transmitted online.
• Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
• Regularly reviewing and updating our security practices to ensure they meet industry standards.
• Limiting access to personal information to authorized personnel only.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at dpo@stellarisstudios.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Stellaris Studios
Data Protection Officer
42 Innovation Drive
Techville, CA 91234
Email: dpo@stellarisstudios.com
Phone: (555) 321-9876

We are committed to resolving any privacy concerns you may have in a timely and satisfactory manner.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

12. International Data Transfers

If you are accessing our website from outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States might be different from those in your country. By using our website, you understand and consent to the transfer of your information to our facilities in the United States and the processing of your personal information as described in this Privacy Policy.

13. California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact our Data Protection Officer at dpo@stellarisstudios.com.